Question 1

What is the EOL Risk Score for Jira Service Management 10.0?

Accepted Answer

Jira Service Management 10.0 has an EOL Risk Score™ of 35 out of 100, placing it in the Medium risk band. The score is calculated from four factors: EOL Recency (25/40), Attack Surface (10/30), CISA KEV Exposure (0/20), and Extended Support Availability (0/10).

Question 2

Is Jira Service Management 10.0 still supported?

Accepted Answer

Jira Service Management 10.0 is no longer supported — it has passed its end of life date (August 22, 2026). No further security patches will be issued. Upgrade to a supported version or obtain extended lifecycle support.

Question 3

When does Jira Service Management 10.0 reach end of life?

Accepted Answer

Jira Service Management 10.0 reached (or will reach) end of life on August 22, 2026. After this date, no security patches or bug fixes are issued by the vendor.

Question 4

What are the security risks of running Jira Service Management 10.0 after end of life?

Accepted Answer

After end of life, Jira Service Management 10.0 no longer receives security patches. Any newly discovered CVEs remain unpatched indefinitely. Organizations running EOL software also face compliance violations under SOC 2, PCI DSS, HIPAA, and ISO 27001, which require use of supported software versions.