BeyondTrust Perpetual Licences End of Support: December 31, 2026
BeyondTrust ends support for every perpetual licence on December 31, 2026. The date is in BeyondTrust's Perpetual Licensing End of Sale and End of Life FAQ, a customer announcement dated August 30, 2024. It covers perpetual licensing of Remote Support, Privileged Remote Access, Password Safe, Endpoint Privilege Management for Windows and Mac, Endpoint Privilege Management for Unix and Linux, and AD Bridge. Adding perpetual licences to an existing deployment already ended on December 31, 2025. SaaS and on-premises subscription licensing continue to be sold and supported.
BeyondTrust's dates for perpetual licences
| Perpetual licence | End of support |
|---|---|
| Remote Support | December 31, 2026 |
| Privileged Remote Access | December 31, 2026 |
| Password Safe | December 31, 2026 |
| Endpoint Privilege Management for Windows and Mac | December 31, 2026 |
| Endpoint Privilege Management for Unix and Linux | December 31, 2026 |
| AD Bridge | December 31, 2026 |
The cutoff applies to the licence type, not to a software version: a perpetual deployment on the newest release loses support on the same day as one on an old release. Subscription and SaaS customers are not affected.
The two migration paths
BeyondTrust's FAQ names two: SaaS licensing, or on-premises subscription licensing. Every affected product has both, except AD Bridge, which is offered only as on-premises subscription. BeyondTrust says integrations, such as the ServiceNow integration for Remote Support, work the same way in SaaS and on premises, though basic configuration updates may be needed. Its account teams handle migration planning, and BeyondTrust mentions promotional pricing.
What to do
- Confirm the licence type of every deployment. The cutoff follows the licence, so check contracts, not version numbers.
- Choose SaaS or on-premises subscription for each product, and settle it with the account team well before December 31, 2026, when outstanding perpetual contracts end.
- Keep patching until the switch. Remote Support and Privileged Remote Access are internet-facing remote access tools with entries on CISA's exploited list; stay on the latest supported release while the migration runs.
Frequently Asked Questions
When does BeyondTrust stop supporting perpetual licences?
BeyondTrust's Perpetual Licensing End of Sale and End of Life FAQ sets End of Life and End of Support for perpetual licensing on December 31, 2026. Maintenance and support continue under current contracts until then; on that date outstanding contracts are terminated.
Will perpetually licensed BeyondTrust products stop working?
No. BeyondTrust says perpetually licensed products will continue to function, but they will no longer be supported, including all future software versions and access to its Technical Account and Support Teams.
Which BeyondTrust products are affected?
Perpetual licensing for Remote Support, Privileged Remote Access, Password Safe, Endpoint Privilege Management for Windows and Mac, Endpoint Privilege Management for Unix and Linux, and AD Bridge. SaaS and on-premises subscription licensing are not affected.
Related
- BeyondTrust — the perpetual-licence dates by product
- Ivanti Connect Secure — another remote access product on CISA's exploited list
- Extended support vendors — how support past end of life works